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NHS App More Information

Download the NHS App today to be able to book or cancel appointments, order repeat prescriptions and view your health record, amongst other things 

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information about electronic prescribing services.

Medication Reviews

It is our policy to regularly review your medications; this is to ensure that you still require the same dosage and that you do not have any side-effects or complications.

It is also sometimes necessary to perform blood tests to ensure that all is well with your medicines and health. 

Find a pharmacy

If you need to find a pharmacy in your area please click the link below:

Find a pharmacy - NHS (www.nhs.uk)

Repeat Prescriptions

To request a prescription, please use the appropriate Prescription Request Form which is available at the reception desk or attached to your prescription. The form should be handed in at the reception desk or sent in by post, alternatively you can submit a request via email to admin.harbourmedical@nhs.net - please ensure you include your FULL NAME and DOB.

Prescription request need to state specific items we cannot accept requests that read "pain killers". 

Online Prescription Request

You can also request for your repeat prescription on-line via the link at the top of this page – in order to be able to do this you will need to come into the Practice and pick up a form – please note you will be required to bring in photographic ID with your completed form in order to obtain on-line access. We are only able to assign ONE account per email. More information can be found here https://www.nhs.uk/nhs-services/prescriptions-and-pharmacies/electronic-prescriptions/ 

The reception staff can take queries over the phont or in person, however they cannot take requests for prescriptions over the phone or even verbally in person.  This is to avoid mistakes and to increase patient safety.

PRESCRIPTIONS

Pharmacy First

The new Pharmacy First service, launched 31 January 2024, adds to the existing consultation service and enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways.

 

Accessing Pharmacy First services

The following table shows the 7 conditions pharmacists can manage across various age ranges.

Clinical pathway Age range
Acute otitis media* 1 to 17 years
Impetigo 1 year and over
Infected insect bites 1 year and over
Shingles 18 years and over
Sinusitis 12 years and over
Sore throat 5 years and over
Uncomplicated urinary tract infections Women 16-64 years

* Distance selling pharmacies will not complete consultations for acute otitis media.

Patients will be able to access the 7 clinical pathways element via referrals from referring organisations including general practice, urgent and emergency care settings, and NHS 111 (online and via telephone). In addition, for the 7 common conditions clinical pathway consultations only, patients can access the service by attending or contacting the pharmacy directly without the need for referral.

 

For further information click this link:

NHS England » Pharmacy First

Collections

Having requested your medications, we kindly ask that you please allow THREE full working days after you have handed your prescription in, this does not include weekends and Bank Holidays, for your request to be processed. 

Any URGENT prescriptions cannot be guaranteed the same day, we ask that you request your medication a minimum of 7 days before your current prescription runs out.

Processing Times for prescriptions as follows:

  • Monday – Thursday for collection
  • Tuesday – Friday for collection
  • Wednesday – Monday the following week for collection
  • Thursday – Tuesday the following week for collection
  • Friday – Wednesday the Following week for Collection

All prescriptions will be sent electronically to your nominate pharmacy. Please check with your pharmacy FIRST to see if they have your prescription before calling the Practice.