Harbour_Medical_Logo

Repeat Prescriptions

It is our policy to regularly review your medications; this is to ensure that you still require the same dosage and that you do not have any side-effects or complications. It is also sometimes necessary to perform blood tests to ensure that all is well with your medicines and health. Once stabilised, the doctor may put your medications on repeat. This means that you are able to request a repeat of your medications without seeing the doctor each time (that is until it is time for review again!)

The reception staff cannot take requests for prescriptions over the phone or even verbally in person. 

This is to avoid mistakes and to increase patient safety.

To request a prescription, please use the appropriate Prescription Request Form which is available at the reception desk or attached to your prescription. The form should be handed in at the Reception desk or sent in by post, alternatively you can submit a request via email to admin.harbourmedical@nhs.net - please ensure you include you FULL NAME and DOB. Prescription request need to state specific items we cannot accept requests that read "pain killers". Having requested your medications, we would ask that you please allow THREE full working days AFTER you have handed your prescription in, this does NOT include weekends and Bank Holidays, for your request to be processed. Any URGENT prescriptions CANNOT be guaranteed the same day, we ask that you request your medication a MINIMUM of 7 days before your current prescription runs out.

Processing Times for prescriptions as follows

Monday – Thursday for collection

Tuesday – Friday for collection

Wednesday – Monday the following week for collection

Thursday – Tuesday the following week for collection

Friday – Wednesday the Following week for Collection

Prescriptions CANNOT be collected from the Practice unless specified otherwise by a clinician. All prescriptions will be sent electronically to your nominate pharmacy. Please check with your pharmacy FIRST to see if they have your prescription before calling the Practice.

Online Prescription Request

You can also now request for your repeat prescription on-line – in order to be able to do this you will need to come into the Practice and pick up a form – please note you will be required to bring in photographic ID with your completed form in order to obtain on-line access. We are only able to assign ONE account per email. More information can be found here https://www.nhs.uk/nhs-services/prescriptions-and-pharmacies/electronic-prescriptions/ 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website